Tellez Marella Diner - Hatfield

I went here after seeing at the review.. and all the people are telling the truth. This place is really amazing and whatever they make I couldn't find fault. This is the go to restaurants. Highly recommend. Service: Dine in Meal type: Breakfast Price per person: $30–50

Portions are very generous, and the food is great. My favorite place for breakfast and dinner Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 4 Atmosphere: 5

Called to place a breakfast take out order. Asked how long it might take wasnt sure how busy they were. Long story short the lady who answered just handed the phone off to someone else and the lady i spoke with was very rude and unpleasant and just sounded annoyed. Was not paying attention to my order. Continued to ask me in an annoyed tone what do you want . I just ended up explaining i was going to order somewhere else and thank you. I explained what happened to my girlfriend who then called to make a complaint and was basically told to have a great rest of her life. Completely ridiculous when I was just trying to order some breakfast and was trying to be courteous by seeing how busy they were. UPDATE: in response to your further unprofessional behavior. One im not going to apologize as a customer trying to order food that your manager wanted to act in a hurry and or rude and impatient which led me to feel extremely uncomfortable. I am not going to eat somewhere where the staff clearly dont know how to treat someone even on a simple phone call. Why on earth would i come there? you are actually more or less stating that something did transpire even though your trying to lie and cover it up and downplay it but as you said yourself she was in a hurry so I have nothing more to say clearly you also felt that the manager could have acted in a more professional manner and thus we both left our reviews after your manager continued to act unprofessional and gave my girlfriend that same attitude which ended with your manager saying have a nice life. Again completely rude and unprofessional. Also for the record she told me specifically they weren 't busy and that she had only 2 dishes being worked on so. I guess I need to report this to the BBB if we 're going to sit here and lie and try to cover things up now. There was no need for her to act impatient or in a hurry to me I did and said nothing wrong. Make sure to leave that in your report

Worse experience ever. Was looking forward to trying this place out. My boyfriend called to make an order and the manager asked how many eggs he wanted for the special when the special called for 3 eggs. Than I called to make a complaint and the manager was rude to me on the phone. When I told her that she isn’t going to get my business she told me to have a good rest of my life. I work with the public and I would never have told my clients to have good rest of there life’s when they aren’t happy. Just rude. Maybe need people who work there knows how to work with the Public.

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Recommended dishes: Gyro Platter, French Fries Parking space Plenty of parking Parking options Free parking lot