Cafe Pausa - Hastings

Situated in a corner on the upper floor of Dunelm, Cafe Pausa is useful if you want a drink and/or a snack while you are shopping in the store (or other nearby stores). Staff are friendly and helpful and our coffee was OK. When we went in the afternoon, it appears that they must have had a busy lunchtime because some of the tables had not been cleared away.

Often pop in for a breakfast roll (very tasty)and most of the time Rose is behind the counter. What a fabulous person she is. Friendly, helpful and efficient. Always has a smile for everyone. Cafes within stores can often be quite impersonal places but Rose is a real asset to Pausa.

Terrible. Took half an hour to get two toasties. Tables were left with dirty cups and plates on them for the half hour we were there despite there being 4-5 members of staff working. Dirty dog bowl was placed on the table. Awful needs reviewing of their practices

Great little cafe, with good COVID precautions, but terrible service. It appears to be the staff canteen too. My elderly aunt was stood waiting to be served for about 15 minutes, whilst 2 members of staff that jumped the queue were being served.

First visit back after re-opening, plenty of COVID precautions in place, screens etc. We arrived at 2, they had a few offers on, unfortunately there were no scones left, not much selection of cakes, and I had the last tea cake on a busy sale Saturday there should be more choices available at 2pm, staff are friendly and coffee is always good and it is great value for money.