Sycuan Casino Resort - Harbison Canyon

I'd give it zero stars if I could. Horrible service and the security guards are super rude. Way too pricey for the type of environment and hospitality. I will not be returning here.

This casino is visually appealing with the layout and number of slot machines. However, if you take a closer look, you'll see that there are several of the same games. I wish they had a better selection. Service was good and the staff was very helpful and attentive. I did not try any of the food, but it did look like they had quite a number of restaurants.

Our room, first let 's talk about the AC. Would not turn off, and it was so loud. And the register was positioned in a stupid place. The bathroom fan, no off switch. Horrible! And no coffee in the room! WTF!!! I know there is a Starbucks in the Casino, I just don 't get not spending the money for in room coffee. Also in the room is a list of items that people take from the room, this list tells you what it will cost if you steal them. One of the items is a robe. We had no robes in our room. I called the front desk because I am not getting charged for something we never had. The lady at the front desk said There are no robes in the rooms. You have to request them from the check-in desk. Why is it on the list? Sycuan Casino and Resort you can do better. Your staff at the Hotel check in were slow and seemed to not like their jobs. The Christmas party was awesome, Sycuan, not so much.

It 's such a treat to be rewarded with free rooms every now and then. This provides a safe stay after a long day of fun. Their rooms are very clean and very pretty. Thank you.

September 1 2023 was my first concert at Sycuan. I decided to treat myself and my 3 sisters to the 70's Soul Jam! I purchased the $100 center seats front row online! I did not notice on the print out that they switched my seats until I got to casino concert hall! I checked in at the box office and tried to tell that those were the seats I reserved and purchased! No one help me and me and my sisters was forced to sets in cheaper sits! I call the box office and they said that those were the seats that I purchased but to no avail! The lady in the box office was the same people lady that showed me to our seats! Terrible customer service!