Sam's Club - Gurnee

This has become one of the worst run Sam’s Cafes over the last 6 months. They are sold out of pizza every afternoon by 3:30 and most other food items shortly thereafter. If you get there after 5:00 you can basically get fountain drinks. Time to switch to Costco.

Located inside the Sam's club Gurnee. On the other side of check out, several tables to sit and eat, fountain sodas, and cold drinks in bottles. Pretzels, hotdogs, pizza, sundaes, yogurt, and churros are some of the food choices.

I recently went to Gurnee and I decided to buy some groceries and I ended up in this place. It is my first time at this location of Sam's Club and nothing is really different. The parking is wide and spacious. The store was so busy, but the cleanliness of the whole place was still maintained. I chose this place for my groceries, and the main reason is that they have a great selection of literally everything that I needed. They also have better prices. They have a wide and fresh selection of produce. There are a variety of options for snacks, and my favorites are available. I also went to the liquor section, where I found a wide selection of different liquors, and I could just choose anything I wanted. The 818 drink, which I think is kind of famous now, is also available, and I never tried it, which made me buy one. There are no worries when it comes to the stocks in this place because there are a lot of stocks, or more like unlimited stocks, for everything. I was about to go to the checkout when I felt famished, and the good thing is that there are foods available inside. I bought a hot dog and a brownie sundae, which were definitely delicious. There was a long line at the checkout, but it did not frustrate me a lot after eating some good food before proceeding in there.

I have called multiple times their tire department because they said my tires have arrived. I’ve been calling to make an appointment and no answer I keep being transferred to the department and still no answer. It’s an easy walk from customer service to there to see what’s going on but no they keep transferring me and now they don’t even pick up. It’s very frustrating! Now I have to travel from Chicago to Gurnee to just make an appointment And then go back again for that appointment.

Product is fire but the help is a zero. We bought a big fireplace here and the person at the front said that someone is going to help us put the fireplace in the car and the people that we're going to help us we're just staring at us and just left and didn't help at all and they just watched us do it ourself so I do like Sam's club but I hate the help