Potbelly - gstowne

Wanted to give a special shout out to this particular potbelly. They have THE BEST COSTUMER SERVICE! Every time I come, they are so sweet and helpful this particular time I was asking about the red velvet cookie and asked the cashier, Camille, what her opinions were. She literally bought the cookie for me just to try and gave the cookie to me just so I could taste it after giving me her review. They always go above and beyond. I go out of my way to go to Potbelly.

Trash service. Only one in line. 5 people behind the counter and had to wait five minutes just to pay for my

Potbelly has left me in the lurch now *more than once* when I have used them for catering for a large, important meeting, leaving me highly embarassed, looking incompetent with a room full of hungry board members. I thought it was a one-off the first time and gave them another shot. They just never showed up!I got a small discount because they did eventually show up when I called, but I can't risk that happening again. They kept the tip, too, which was a nice touch.

Food is delicious as usual. Icing on the cake is the chocolate brownie cookie!

Potbelly’s “Clubby” sandwich is a cult classic, and not a lot of stores or employees will make them for you since they don’t actually appear on the menu. That’s not the case today, had the pleasure of dining at the Potbelly’s on King Street, and the employees were friendly, Happy and glad to see you. Walked up, ordered my “Clubby” sandwich and the employee got to work making my order. Within no time I was selecting my toppings and getting my drink and cookie. Before I forget, the bathroom at this particular location was immaculately maintained. I’m talking surgical room level of cleanliness. If you’re looking for a good meal for a low price check them out!