Bojangles ' Famous Chicken 'n Biscuits

Waited in line for 15 mins just to get around to the window for her to say she doesn’t have enough chicken. I said can she substitute the dark for the white she said she would have to charge me more. I don’t think so!!! Your a chicken place and you don’t have chicken??? And you have me waiting that long and your gonna charge me more???

7/8/23 3:30pm Dining area and what i could see of the kitchen were disgusting. There was trash everywhere, all tables were dirty with old food, they didnt have a clean tray for my food so they got one off the trash can and sprayed it off leaving it wet which got my food wet, they left my plate out for 10min before giving it to me so my food was cold, i threw most of it away as it was wet/cold and just unfit to eat. The fries were way over cooked and the biscuit was still raw dough in the middle. I tried to get sweet tea but it was empty and poured out tea grounds in my cup, which i had to clean out before trying another drink. I spoke to the assistant manager about it and he did not seem to care and the kids they have as employees that were watching laughed at me when i complained about all the issues. That was not worth the $16 i paid. I hope the manager owner of this store sees this. I took pictures but they don’t do it justice.

I just waited 30 mins on three pieces of chicken and a chicken sandwich. I was the only one in line. After waiting I finally went into the store to receive my food and it was still missing sides. I get home and my wife informs me her sandwich is a biscuit and my meal is two legs not two thighs. Drinks were barely carbonated. If a receipt was given I would gladly post it to validate my claims. However, I will not be returning.

I tried to order a 4 piece meal and they had no idea what I was talking about. They kept saying Stripes I kept saying no. But they acted so dumb like I was speaking a odd ball language. What 's going on here. Then the staff started shutting down and tried to dump the sweet tea, I 'm like pour it in a pitcher this guy was upset bc they close the dining room at 9pm.... Well I 'm eating find something in the back to shutdown. Like I was an inconvenience to him, but I 'm like what about me, I paid for tea!

1) the restaurant was dirty. 2) the deep fryers in the front, while not in use, we’re cruddy. 3) the food was only ehhh. They messed up our orders. 4) the young lady who took our order was extreme kind. We will not go back.