Mcdonald's - Greeneville

These McDonald’s do not care about the quality of the food they are putting out. Burnt-Banns and meet twice. that's worse mcdonalds I've ever eaten

McDonals has cut so many corners on food quality it’s now a terrible place to eat. Bread is dry, meat size is smaller. In general it simply just not as good as it was five years ago and even worse than ten or fifteen years ago. The drive thru was good while the pandemic was in full swing but as a customer we gave a little grace to the situation then. Now back to standard procedures it’s gone down hill even more. McDonalds corporate is is probably on of the reason’s why this has happened. They hold the franchise to a profit standard impossible to meet.

We ordered breakfast through the app. My daughter went through the drive thru to pick it up and the lady refused to process the order BC it was 3 mins after they stopped serving breakfast. My daughter asked to speak to the manager as we had placed the order 20 minutes prior and stated the order should be honored. The manager did agree using what they had left. The order was still short items and we were charged for all of it. Can say that is no longer an option for our breakfast and that the staff should learn to speak to people with some kindness and empathy. I expect that from all sides of a transaction and humanity.

Be careful when you order a milkshake. They have issues with flavors getting mixed. My daughter got vanilla but it had the shamrock mint in the bottom and was just gross. So make sure it's right before you leave.

Going downhill fast! Used to be the nicest of the local McDonald's but you always have to wait for food that's never really hot or fresh.. so why the wait, I'm not sure.. always out of something! Employees act like they hate their jobs and last time I was there the poor little girl in the window was literally sweating because the owner wouldn't fix the AC in that part of the building. Sad. Last time I was in I waited at the counter 38 minutes for a cheeseburger meal and a 20 piece and all I got was attitude and a 10 piece. Go to the Boulevard location.