The Copperfield - Gravesham

Met up with an old friend here for lunch we had a roast dinner carvery and while it's not fine dining it's certainly good value for lunch with friends or family

Hot, fresh food, plenty of it, together with great staff and a clean restaurant all for a £10.... what more can you ask for? Was served by Emily, who was polite, showed me to my table, and explained how to order etc. When I then had a problem with the toaster, she came immediately and sorted it out first class service. The food area was clean, tidy, stocked and well organised, though I must admit, I do prefer the Lurpak to the tasteless sunflower spread. Good stuff Copperfield keep up the good work, and please pass on my thanks to Emily.

Don’t bother for too good to go bags. The food should be gone. 1/4 of a waffle (they share the whole thing between 4 boxes), 1 piece of stringy bacon, small spoonful of chopped tomatoes, 1/2 a fried slice, disintegrated hash brown, 2 thin slices of black pudding and a fried egg. They charge for these. Should go in the bin. Wouldn’t recommend and won’t even bother now for the all you can eat for just £3 extra. Where you can pile a dinner plate instead of a tea cup saucer

Called in Friday, the menu has recently changed, the sandwiches and burgers are very tasty. Good service too.

Dreadful experience when visiting Copperfields this week. Service was provided by sullen off hand staff who obviously did not want to be there. My friend asked for change of table and was told they were all booked. Soon saw they were obviously not and she just couldn't be bothered. When we went to pay the same girl came up with a finance card, gave it to me and said I had left it on the table. She insisted it was mine it wasn't. Good job I wasn't dishonest and used it to pay for my food. There were no condiments on the table and the only salt pot we could see would not shake and had to be removed from the bottom of the container in a large solid lump. The bell to call the absent chef to serve the meat was broken and had been removed and my friend had to go and find someone. And worse the carrots sprouts and roast potatoes were only luke warm and the whole two dinners had to be replaced. No vegetarian option was available and the gravy was loaded with onions Hope you like them or no gravy. What a shambles a badly run disorganised place. Before it became part of a chain, it was pleasant to visit Wish I could have given it no stars although the chef alone was pleasant and helpful although somewhat stressed by the situation there I certainly will not be visiting again.