Cold Stone Creamery - Grandville

I ordered a cake for my sons. they were 2 hours too late to begin. when they did, it was wrong. then they could not find anyone who brings me with me, and asked if I could leave my sons to get it and then bring it to sleep after his. not only that, but has not offered a refund for the cake! at the beginning it is that they have picked up the wrong cake and taken it back into the load. we don't intend to eat it, but does that mean they're sending it to someone else?! I could have done something with this cake! that's just terrible and it makes me wonder where my cake was. do not get busy with this step!

No greeting what so ever. Honestly, for their safety they should be greeting people as they enter the establishment.Marginal ice cream at best but doesn't compare to small town ice cream shops, anywhere.

I absolutely love Cold Stone Creamery! My boyfriend and I go for little date night treats from time to time. The best part is for me is that they take care in the fact that I have a pecan and walnut allergy. Some places make a face of annoyance or comments under their breath but not here! Thank you for caring because it is so appreciated!

Cold Stone is our favorite ice cream joint! WONDERFULLY crafted ice cream and MANY possibilities! HIGHLY recommend!I had their peanut butter ice cream and it was scrumptious!

Love cold stone creamery ice cream! Wish they would open one in Holland, MI