Tropical Smoothie Cafe - Grand Rapids

Great smoothies. I recommend better signage for your drive-thru. It is nearly impossible to find the entrance because there is no sign.

Be very careful choosing this location! I would give a ZERO if I could. The employees and the owner are shady as can be! My 2nd to last visit, a smoothie was missed. So, I used the online feedback system to request a refund for said smoothie. I even noted how nice the girl running the food line was, but simply stated the young man on the smoothie line missed a smoothie. On my next visit, the same young man (the other workers called him Ricky) was there again, and my food was tampered with. My Kaleslaw was half full and had a hair in it, and my flatbread had paper in it. The owner refuses to acknowledge that her employees would do such a thing, won't be bothered to watch camera footage, or refund the ruined food. Proceed with extreme caution! Who knows the links these kids will go to when they know management will let them.

Today I was starving and wanted turkey bacon but in a wrap instead of bread. The talented great staff took on the request and made it soo good! Should be on the menu ;

I really like their smoothies.The food just pretty ok.Why do they use Styrofoam cups? Not recyclable.

This is and will always be one of my favorites. EVERY TIME- Chipotle chicken flat bread with a Bahama mama..... ??? Great service, great food.