Citysen Lounge Grand Rapids

It has a reservation for 8 people per week in advance. they had neither one table nor were they aware. they didn't try to join us. bar manager just said open table is not good for reservations. our entire group said we have nothing but great experience with open table. we had to make room for our group by asking the guests to change places our server russ was great! he was her only saving gnade, but will not be back, that was not the first bad experience.

We arrived and the lounge was closed. we had our reservation on ot from another restaurant to this, due to the location, and did not end eating everywhere dinner. Apparently they close at 15 o'clock on Sunday. I felt terrible for the young man who works because he was terrible embarrassing and he tried to help us eat somewhere else, and finally after walking in the city in terrible weather and at waiting times of 45-60 minutes to other places, but it was very stressful, especially because we had considerable time constraints.

All our food was great! we have the kartoffel skins for a starter, I ate the portland burger, my friend got the chicken dablo with truffle friries and our friend got a chicken pita with fries. everything was delicious! their truffles were great! we would eat here definitiw again!

I've always enjoyed the city and still do. that was not the best experience. eating was great as usual, but the service was slow. Beyond that, the espresso machine was down (and was apparently for some time because of the cost of repair) so I did not get in the position to get the cocktail I wanted.

I have been to CitySen Lounge in the past, and it has certainly taken a turn for the worse since my last visit. The lounge area is in deperate need of a remodel. There were rips in cushions and the lighting makes you feel like you are eating in a cafeteria. I ordered one of their specialty cocktails, which I know how to make at home, and what came out had been pulverized and tasted nothing like it should. They were kind enough to remove the charge from my bill. The beet salad was mediocre at best, however, we did enjoy the flatbread. This place just seems worn out and tired.