Auckland House - Gladstone

I had lunch with a friend today at a restaurant. Unfortunately, when the meals arrived, my order was missing. I was told it wasn't put on the order and they would look for the receipt. I had to wait a long time while they served other customers, and when my meal finally arrived, everyone else had already finished eating. I was not informed that my meal would be prioritized so I could eat with my family and friend. Additionally, I ordered a kids pizza but was charged for a burnt and oddly tasting regular pizza. My partner's burger was also burnt, the chips were served in a chipped and peeling dish, and they were cold. I tried to speak with the management but no resolution was reached. Overall, I left the restaurant feeling very disappointed and will not be recommending it to others.

The menu had a small selection of vegan options or dishes that could be made vegan. It was well-marked with labels for vegetarian, vegan, gluten-free, and dairy-free choices. The restaurant is located in a beautiful spot at East Shores. I ordered the veggie burger with the vegan option, and while the veggie patty and mushrooms were delicious, they forgot to leave out the mayonnaise and cheese. Because of this oversight, I would give it 3 stars instead of 4.

We had lunch at this restaurant today and were disappointed with the experience. It was expensive and the quality of our meal did not match the price. My daughter's pizza was burnt and unappetizing. The waitress offered to have it cooked again, but we were already almost done with our meal and no refund was offered. We will not be returning to this restaurant. There is a cafe down the road that sells ice cream and offers better customer service, making it a more kid-friendly option. I recommend going there instead if you are looking for a friendly experience.

The service, beer, and food at this restaurant were excellent. The view was also pretty awesome.

The veggie burgers with fries at this pub are delicious.