Reserver
Tilbagemelding
Bidrage med feedbackHad a breakfast here. The coffee is pretty poor and some of my breakfast was cold. The overall experience felt like a trip to Wetherspoons. Friendly staff and nicely decorated though.
Wouldn’t recommend here if you don’t want to be forced into tipping. Me and a few of my friends thought we would have a little school reunion here in a hope of a nice meal and good ambience. The night was good until it came to paying. The waiter had put a service charge on our bill. but we didn’t want to leave a £20 tip considering we had been there more than an hour and spoke to our waiter 2 times. We had intended on leaving a smaller, cash tip instead, which we felt was right. However, when it came to paying, As a person who works in hospitality, I was shocked at this and couldn’t believe it. We split the bill into 3 and after the 3rd payment, it was a lot more than we had worked out. We were then told we have to pay the service charge as we had payed some already. Again, as a person in hospitality, that is awful customer service. We then asked to see a manager who came over adamant that this was the case. After a conversation with her, she began to raise her voice at us and get quite annoyed like we were in the wrong! This led to her walking away whilst we were talking to her about our issue we will not be returning because of a lack of respect for their customers Would be great if someone could get in touch and resolve this issue
Nice place, staff were very friendly and helpful. Food was OK, I ordered the cheeseburger. I feel for the price you don't get much. The burger could be bigger. Comparing it for the same price range as Harvester or TGI you get a much bigger burger there than you do here. For the two of us having mains and desert cost £60. On the high price side for unfortunately OK food. Otherwise the restaurant is nice, staff are friendly and the service was good.
We were a large group of around 20. The staff did really well to accommodate us and were friendly and efficient. Great choice of food and drink. I enjoyed the ribs followed by the Lotus biscuit cheesecake.
A variety of options for both veg and non veg. Portions are quite large esp the penne pasta dish I had Cobb salad also was good. The Sticky toffee and date pudding is also NICE! Service is great which made the lunchtime experience better. Have to give it another try to see if its consistent.