Subway - Germantown

Went here 3 weeks ago and wanted a pizza. The guy who made my pizza made it wrong because he never added Mozzarella Cheese on top of the toppings before putting it in the oven. The told me they already had cheese on them which wasn't much. And then the Cashier girl couldn't figure out how to take my Free Cookie Coupon.

Friendly staff and they made an awesome subway club!

Very disappointed. Ordered online, I went in to do the pickup, neither girl would acknowledge me standing at the empty rack for pick up orders. I waited for 4 people in front of me to place their orders. Finally my turn and I let the girl know I had a pick up order. They claimed they didn't receive the order. I placed my order on the app and it was confirmed and paid for. So I had to and have my order made, which was sloppy and bread was overly toasted. Then the girl was going to charge me for 3 footlongs that was already paid for! They had no clue what they were doing. Management should be ashamed to leave two new employees with no supervision and direction. Going to Carlisle subway from here on out.

Can't really rate as they gave me the wrong subs. When I returned they had already given mine away. Did not have time to get remade, but they refunded. No apologies just attitude. Going to Carlisle store from now on.

Order on the app usually 30-45 minutes before my lunch break and half the time still isnt ready by the time I get there. Got a 30 minute lunch break and sometimes spend 10 minutes of it waiting on something I ordered 45 minutes before.