Sonic Drive-in - Garland

Ordered the new cookie dough bites a la mode bc I saw them on tiktok. I received only the ice cream and had to ask for the cookies. Received the bag and whoever prepared it threw them face down in the bag so they were scattered in the bag. The cookies were very burnt so I only ate the ice cream. Now I remember why I never go to sonic anymore. terrible.

This Sonic is always ridiculously slow. Even just stopping for a drink I have to plan on being here for 20-30 minutes.Also, on my most recent visit I was told they’re unable to serve ice cream and then while waiting for my order they brought ice cream to the car next to me.Update: since writing this review, I have seen them bring another car ice cream. I’m just confused at this point.

I don’t know what it is with this particular location but not like the Sonics I’m use to. I come here once in awhile for something different. but it’s always subpar cold seems to take forever people standing around inside talking twirling their hair then touching peoples food and drink… the location needs a complete overhaul including getting different employees that care and want to work. bad bad representation presently won’t be back ever Smdh… the drink I ordered barely had any ice the bacon toaster had the white piece of lettuce that is usually discarded tomatoes still had core gross and the bacon hard and shattered like sharp pieces of glass .bread not toasted well why bother ? tater tot’s you could tell we’re redropoed into oil but very greasy and cold some not done at all freezer burnt really?

I've been waiting 15 minutes for a medium slush.. while these kids play grabby ahh. I'm so tired of spending my money on these places with terrible service. It's not even busy at all. ?

Sonic is known for their slushes so why has their slush machine been broke for like weeks?? That would seem like a priority to get fixed for a place like sonic where drinks are the specialty. The staff is always really nice and friendly and it’s obviously not their fault they’re without working machines.