Zaxby's Chicken Fingers Buffalo Wings

I usually dont write reviews but I have been to this Zaxbys 3 times as it is the closest one to my house. Every time I go the food is not good. Either under cooked or over cooked everytime.

Food was not so good... dried up chicken strips and didn't give the sauces I requested . Line was wrapped all the way around the building had to wait almost 25 mins for awful food. Not going back there.

Store Thompson Bridge Rd. Placed DoorDash order on Tues. 8/29 around 7:30pm. When delivered, item from order was missing. Called this store and was told Manager left . Whomever answered would not help in anyway. Also DoorDash now has a policy not to credit, refund, or redeliver any problems/missing items.

This place is trash the girl at the window was rude made us wait for 25 min and still didn't get no ranch and zaxbys sauce with all of my orders thus place is trash didn't even want to leave a star but I have to to leave review q

This Zaxbys specifically is the worst one iv ever been to and I love Zaxbys. I ordered 20 traditional wings with heavy sauce and large fry’s. When I got the wings out in my car they bearly had any sauce on them and dry to the bone. Pretty much inedible. I could have worked with just getting more sauce on the side but not the dry chicken(hard as a rock). I took them back in and the manager told me he’s not gonna remake them because they are DRY, (with a huge attitude). I told them I can’t eat them the way they are and he took them to the back and came and offered me a wing meal, not the 20 wings I just bought. I told him NO, there no way I’d accept 8 wings and some fry’s in place of my original order. After they helped everyone else in the building along with a People in the drive-through, they came back to me. The manager slammed the 20 wings down on the table that I guess he remade? They were even drier than the first ones, I think you did it on purpose. Then proceeded to tell me not to come back until I know what chicken wings are supposed to be like. I told him I go to Zaxby’s almost on a daily basis and get the same thing and avoid this restaurant because it’s never good. He rolled his eyes and walked away. Zaxby’s is delicious, but this one in particular will turn you off of Zaxby’s if it’s your first time trying it.