Dunkin' - Gainesville

What a terrible experience. Never order online here. I ordered a sandwich, went to pick it up, and was said the sandwich was not in stock, and they refused to pay a refund because I ordered online. I called companies and they say I'm a refund. The store refused. They also gave me a medium drink when I ordered a big online and refused to turn it off. To **** a college student out of the money. Enjoy the $6 you stole.

Hands down bad experience with a dunkin donuts in my life. He waited 45 minutes to get the whole order 4 different times grounded, while several other people complained their orders were grounded. At some point, I got a refund and my order, which was ultimately wrong. I just wanted to roast three bagels with cream cheese. I have three unroasted bagels with butter. Unbelievable.

What a terrible experience. Never order online here. I ordered a sandwich, went to get it, and was said the sandwich was not in stock, and they refused to pay a refund because I ordered online. I called companies and they say I'm a refund. The store refused. They also gave me a medium drink when I ordered a big online and refused to turn it off. To **** a college student out of money. Enjoy the $6 you stole.

I was sure the donut could not be raw, but it's so dough on the floor. The manager told me about too much Icing and it just got?soggy?. Has not offered any excuses or offer everything to make it better. She assured me it wasn't raw. I pay the extra money to go elsewhere after this experience.

I'm a Dunkin woman. Coffee, app and locations are the best.