Birch Anchor - Gaetz Brook

This place permanently closed Feb 16 2024. Food: 1 Service: 1 Atmosphere: 1

The place is shutdown even though the website and Google says they're still open. Don't waste your time. Food: 1 Service: 1 Atmosphere: 1

Have only eaten there once! Never again! The interior was cold! Didn't want to take coat off. Virtually no heat in areas. The food was good, but Pricey! Recently, I have heard that they are closing.

Terrible experience! Invited my guest of 8 out for a birthday party dining experience in one of their globes ended up having the worst ever experience I ever had dining in a restaurant. I booked the place few weeks in advance to make sure the event went well. The server ended up treating us very poorly as she didn’t even refill our water for us when we requested for more water. She was very rude to my guests and made sure we didn’t have a pleasant night or service that night as she got us in a rush for everything. When we came to cut the cake and I had to go in the restaurant to ask for some plates and cutlery she only gave us one small plate and 2-3 forks for a group of 8!!!!!! Once all that was over she came with the bill and I gave her a very generous tip for her to calm down and treat us better but she came back in again gave us all an attitude that we should wrap things up and leave as they are closing soonwe left and left behind 2-3 gifts from the birthday the next day I go back asking for the gifts we left behind and the server told me that we did not leave anything behind when we are sure we left them behind. Since then I keep calling them and emailing and they keep handing me over to another person and denying to help me or let me talk to a manager. Very unprofessional lousy from their team and the whole management system as they don’t have anyone watching over their servers or anyone to answer for a senecio like mine. Service: Dine in Meal type: Dinner Atmosphere: 1

Friendly and helpful staff, Excellent presentation and delicious food ! The location is beautiful , definitely recommend trying out one of the snow globes during the winter ! Service: Dine in Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Lobster Roll, Margherita Pizza, B&a Nachos