Dumpling House - Frisco

Love the food here! The food always comes out fast and piping hot and

0/10. I came in today and was rudely and slowly greeted. I continued to move forward when the service when I should have left. They give you this horrible hot and sour soup. I wait a while for my food, others were also complaining about the wait. I finally get my chicken fried rice with the egg roll. Egg roll was not that great but it wasn’t the worst. I only had a small bite. They brought me out BURNT, yes BURNT fried rice. I called the manager back over who preceded to just stare at the food. I told her I would like to just leave. She then walked away, went to her computer, looked back at me and said “I can give you 10% off” I said excuse me I am not paying at all. The rice is burnt. You can’t eat it. She went back to computer, I am unsure what she was doing but, at this time I got up, went up to her and let her know I was leaving and refused to pay. She then proceeded to tell me “well are you going to leave a tip for the table” I said absolutely not. I didn’t get serviced. All they did was bring me out a glass of questionable looking water and never came back until my burnt food came out. She then just shooed me away to leave.The only reason why I don’t have a pic of this “food” if that is what you want to call it)is because I was in the area getting my broken phone serviced. Worse service and horrible food.

Bao and dumplings are fantastic. Lo mein was so-so. We highly recommend eating here.

For dine-in and take out/delivery options in the area, Dumpling House is great! So much better than the places around (Aria, Chen, Hong Kong, Tasty Garden, etc. .I’ve had the garlic chicken, gen tso, soups, dumplings, egg rolls. All items taste freshly made and authentic, like you’d expect from homemade.The staff is very friendly and you can tell they enjoy their customers and take pride in their restaurant.Definitely recommend.The other reviews are spot on too.

We went here for dinner not long ago because we've had the Dumpling House in Plano and loved it. The food here was just as good, but the service was terrible. We were seated almost immediately however other groups were waiting almost as long as we were there, and it was not a crowded night at all. We got half our food, then waited maybe 20 minutes before they brought the check, and when we told them we didn't ever get the rest of the food and asked if they could take it off the check, they all of a sudden had it all ready, even though we were done eating. Some tables were getting frustrated because the waiters weren't refilling their waters the entire night. We will not be back.