Maxwell's Steak Seafood - Fredericton

A dining experience. Service: Dine in Meal type: Dinner Price per person: CA$90–100 Food: 5 Service: 5 Atmosphere: 4

The food was fantastic. Our server, Rene, was absolutely amazing. He was very knowledgeable and very kind. He made our night out even better. Service: Dine in Food: 5 Service: 5 Atmosphere: 5

Brilliance! Tressa was incredibly smooth. She suggested all the items we needed to try ! I can’t wait to come back! Food: 5 Service: 5 Atmosphere: 5

Food was delicious but service was awful. Our group was for 7 and our reservation was for 7:30 pm The waitress took our drink order shortly after arriving but took 30 minutes to make our drinks and an hour until she took our food order. 45 mins went by until we received our apps and an other 45 mins for our main dishes. We did not leave until 10:30 pm !! Waitress never asked us how our food was, judged us on our food orders and never wished us a good night when we left. No communication from her unless we went searching for her in the restaurant (it was not busy) and we were noticing other tables that showed up after us receiving they’re food before us.

I want to start out saying the food was phenomenal and the atmosphere was very pleasing and beautiful, but our service was so beyond disappointing. We were there for a birthday dinner and really looking forward to it but we waited at least 20-30mins for our drinks and an additional hour for our orders to even be taken. Then when our waitress came to actually take them there was no apology or mention of the wait time. Our food took about an hour to come out and it was so good but no check ins from our waitress about our apps or meal to see if we needed anything or if it was ok. We had to ask for pepper and water refills. At the end of our meal we were all clearly done eating for at least 15mins and still no one came over so I had to go find our waitress and ask for our bills. All the while this same waitress was waiting a table behind us and was very attentive to them and was always checking in with them and seeing to their needs. So to see our waitress treating a different table so drastically different was very frustrating. The service was so not worth the money we paid to eat here which makes me sad to say because the food and drinks were truly amazing but service like that makes it hard to want to go back.