Here's The Scoop - Franklinville

Great ice cream, great service. There was a very rude customer complaining about whipped cream and the staff was very professional and attempted every possible thing to appease her. The staff reported she goes there every night and complains about everything and yet I witnessed the staff still being incredibly polite to her. I would have told the lady to put the whipped cream where the sun doesn’t shine. Having the patience for customers like that elevates this establishment in my book and I highly recommend Here’s the Scoop for both its professional staff and its high quality ice cream.

Had a great time at the petting zoo can't wait to bring the kids next weekend for the pony rides. And to finish the day off with great ice cream.

We waited outside by the window for 5 minutes while 4 ladies were inside the ice cream place ignoring us. I knocked at the window and they kept ignoring us. I knocked the second time and finally a lady looked at the window and said we are closed. Why didn't you let us know when we got there you were closed instead of ignoring us for 5 min?..and why you have a sign saying OPEN. SOO RUDE

Very nice place n the food is good love the selection of ice cream the Easter Bunny was here and there was a very nice volume of people with their kids...all in all it was a very nice turn out the staff is awesome...love this place

Great ice cream! Nice and clean. Staff very friendly. Activities for the kids. We'll be back!