Longhorn Steakhouse - Franklin

I've given this place 5 stars before. I've been there a few times, and there were no complaints. However, the last time was a bitter disappointment. As always, I called ahead and was told that my party would not have any problems getting a table as we arrived. When we came in, however, we were told that we had to wait 35 min. This was a birthday celebration, so it was very inconvenient, since we had guests coming. The hostess was rude, and not helpful at all. People were coming in and getting tables right away, while we were still waiting. At least, after finally being seated, the service improved, but the mood was already ruined by then. Very disappointed by the experience. Probably will not be back again.

Just got the smallest cosmo ever. Embarrassing. I won’t be back!!!

It's a really nice environment. Everything is absolutely delicious. The staff was very polite. It was very clean

Great steak, not many fries. Could have done with perhaps light background music. Restaurant clean and nicely themed. Very poor men's bathroom conditions, very dated and things broken and fairly dirty. I am told womens were OK

First a cry for Adam. He was friendly, friendly and very attentive. He made it obvious that our joy was 'job one'. The food was hot, delicious and prepared for our pleasure. If you're a steak lover, this longhorn, like with others we have visited, will not be disappointed.