Jimmy John's - Fort Wayne

Not sure what happened here. They've been coming for years and it's good. driving through was extremely slow. No one seemed to be interested inside. all avoid eye contact with the passing through. I just think nobody wanted to assert responsibility. freaky slow subs today

First off went through the drive-thru took them 25 minutes for 3 cars then when I got to the window they still didn't have my order made and Hardy had the other cars behind me made. Came home and my husband found a hair in his sandwich. Call to speak with a manager got hung up on three times and then they said they don't know how that could have happened because they all wear hats well that's funny because the lady at the window yes had a hat on but her long ponytail was flapping everywhere. They would not credit my credit card just the money for the one sandwich where the hair was found wasn't asking for the whole order to be comped and they said they wouldn't deliver it because it wasn't originally a delivery so now I have to waste another $10 in gas to go back and get another sandwich which I'm not going to do because there's probably going to be another hair in it.

Just freaky, not fast.I spent twenty minutes waiting at the window, not counting waiting in line, after paying for one sandwich and they didn't even get it right! The lady making the sandwiches obviously couldn't BECAUSE SHE WAS JUST STANDING THERE HALF THE TIME, and her fingernails were so long and sharp they poked through her gloves. UNSANITARY!!! Very disappointing.

I called in and stated that I wanted a delivery. The person who answered said what for New Haven I said umm no. He said okay I have to get my manager. I had no idea what in the world was going on. Finally he confirmed who I was. Orderd my food, which took 45 minutes to get here. My work is LITERALLY 5 minutes away from this place. Once I received my food the driver obviously forgot the straw and said oh yeah we do not have any straw right now. Yeah, never going to a Jimmy Johns again!

Avoid this store. Orders are almost never right. Also, I ordered eight box meals a day ahead only to find out they had not even started them until I arrived to pick them up. I waited 20 minutes to get my food. It didn’t help that the guy making the sandwiches was on his cellphone half the time I was waiting. After all that, the boxes were not complete and I had to remind them I ordered drinks. I had been usingthis store for company lunches. Not anymore. And before you tell me to send the feedback using the link, don’t waste your breath. I did that last week and NO ONE CARES!