Bippy's By The Beach Frozen Yogurt

Just left Bippy's FWB. The service was awful. Young man behind the counter was not helpful at all except to take our Money. Two machines not operable (chocolate salted caramel). No hot toppings at all. Again, counter worker didn't seem to care. Was busy texting on his phone. 1:00 on a Saturday afternoon, seems like you guys could do a lot better with customer service. I hope owner reads these reviews.

As locals, we have visited Bippys frequently over the last 7+ years. The quality has really gone down. There are no longer tasting cups, must pay before filling your self serve cups, and cost is based on cup size vice weight as it was in the past. During our last visit, every table outside was dirty despite being completely unoccupied. Also, the floors inside looked like they have not been swept/mopped in several weeks. There were two young employees there so they did not appear short staffed, just miss-staffed with workers that don’t know what to do or don’t care.

This place really has gone downhill, sadly. I came in a couple weeks ago and waited forever (4-5 mins) for someone working to ask me what size cup I wanted. I got tired of waiting and just left. Then I went in again recently and most of their machines were down. It just seems to be ran really sloppy in the last year or so. The ice cream truly is good when they want to give you some or their machines or working. I just wish it was a little more of a friendlier, cleaner, functional establishment like it used to be.

You can easily tell this place is slowly going out of business. 4 years ago this place was really good. I think the lack of cleaning and consistent broken machines is the obvious sign that this place is dying. While it still taste pretty good because it’s really hard to mess up frozen yogurt, however, people would pop in and immediately leave. Only like 2 out of 20 would even get anything. People can just see that it’s over.

I work in food service. And I'm just going to say that if my dining room and condiments looked like this I would lose my job. The state of this place is unacceptable. Old discolored toppings, dirty serving spoons, food all over the floor, dirty broken machines that are not pushed all the way to the serving counters. How do you as a worker look at this place and think it is okay? You're going to get people sick! I've only seen one other place look this bad and they were shut down by the health department. DO NOT EAT HERE! DIRTY!