Ginger Bistro - Fort Myers

I was a first thing customer. The Bistro Lo Mein was delicious and the General Tso’s chicken were also good. Now don’t recommend the Bistro fried rice and the ribs . The waitress came over to ask how was everything and I let her know that the ribs wasn’t tender, and that the fried rice didn’t have any taste to it. She basically looked at me and walked off still charge me for something that was barely eaten and then told me well it wasn’t my fault I did my job never once told the waitress that she did not do her job that was not my complaint that was not even a concern informed the young lady I never said these things to you I’m informing you about the food that we did not taste tasteful . Never was told that they didn’t food back . The waitress tried to make me feel that it was my fault. I believe whenever a customer comes into your establishment you should let them know that you don’t take food back. And she could have offered would like something else instead . To accommodate the customer. I will not ever go back because that fact that she said it’s not her fault and tried to make me feel it was my fault “ your Oder it so your stuck with the bill” I have NEVER IN my entire life encounter such rudeness when it comes to some food. I truly understand that you’re running a business but at the same time you explain to the customer that you do not do returns or you are basically stuck with the bill whatever you order to be explain to the customer so they know why OK upfront well whatever order if I don’t like it. I’m still stuck with it. Because basically they’re not gonna accommodate you. If something is not tasteful. I really wanted to go in there and knock over everything in that place. I’m very disappointed and upset at the fact that I was treated with disrespect. I thank God my mother raised me better than that . I give the two items that I stated was good . I the other food 0 No taste for the rice , for the ribs dry and tough. Not tender at all.

Wait was a little long, food was delicious and fresh, but price was pretty expensive for dim sum. Probably will come in again

Love this place! Such a.sweer family who owns it, prices are more than fair and their Peking Duck and bbq meats are delicious!!! We ate and drank like kings for $150 tip and has enough left overs for days!! We will be back again and again!

Stick with Dim Sum, rice or noodle dishes, not individual dishes, then you will be fine.

Maybe there's a soup dumplings shortage, I don't know. We come here because they are the only ones who serve them. I can tell the ones we got came out of a box and bought off the internet. Other than that, the food here is really good. Gets really packed in the winter, every night. The wait list is a pad and pen. Get your act together Ginger.