Burger King - Fort Lauderdale

Very bad customer service and they are very dirty eating there not

The customer service was terrible. The cashier closed the restaurant early, so she said there were no more sandwiches left. Unbelievable!

I purchased some food at the restaurant and requested a cup of ice. The manager told me I couldn't have one because I didn't buy a drink.

The restaurant experience was terrible. The service was not efficient at all. I had to wait almost 4 minutes before my order was taken, and even after repeating it while they were talking to someone else, they never directed me to the window to pick up my food. After waiting for 5 minutes, I decided to move towards the window on my own. However, I eventually gave up and left the line completely to go to McDonald's instead.

This is a two part review. One review is for Renee. Excellent customer service!! Friendly, engaging and seems as if she enjoys her job. That was so awesome! She gets 5 stars all the way!!Second review is for the restaurant. The board had one price for a sandwich but when it rang up the price was totally different. I asked why the difference and the cashier (not Renee) said it was another price. You'd think she would apologize and give me the price that is listed but nope. She just said it's this much now and that's it. Terrible. I just cancelled the order. The wait time inside was long, and almost always is. This is not the place to go when you are crunched for time. The food was hot but I went back last week and the price for the sandwich is still the same, not changed. Sigh. Terrible BK. Please list the accurate prices for your food. Another time I visited and a worker was outside talking very loud and using plenty of profane language! Listen, if you are going to cuss somebody out, go into your car. Wait until you get home, etc. Do not do it right outside the door, the most popular entrance where guests enter. Wow. It was a very vulgar conversation and very personal. Not cool and very unprofessional. Then she came back in telling co workers about her conversation, as if they didn't hear it. I mean I don't know how they could not. Anyway, this is just my honest review. I love the grilled burgers and onion rings, but I decided it's time for me to chill with my fast food excursions and cook more at home.Renee is cool though! They need to find more like her.