Dunkin' - Forest Hills

Every other day I stop by this Dunkin'. The man and the lady working here are very nice and polite. There is no day they do not recieve me and my family with a big smile! They also do a great work at keeping the place cleaned and attending clients. Well done!

I am a semi regular customer. Ordered half dozen donuts and a couple of drinks on Christmas morning, they only charged for 1 donut. Was a nice “gift”. Staff are always friendly.

Slow service. a person does all the work while the other does nothing service: 1/5

I've been ordering this dunkin since I went to the neighborhood a month ago. I never had problems at first. coffee was always at the place. lately they have forgotten things and made the coffee wrong. I order on the app and if they have nothing, they simply replace it with something else without asking. the employees were always nice when I would go to the facility, but it is not hard to look at what the customer demands. mindfulness would be very appreciated

I wish I could have a zero point this place is absolutely terrible and has the worst service. I went to buy a birthday cake ice-cold latte and when I received my drink, there was absolutely no taste of the cake and no pruned cream when I asked. By the way, I got the day before from another dunkin the same drink and it was super delicious. This shows the lack of effort that workers bring into work. that is not the first time they made my job wrong, I went today and asked for a caramel e-Islam with Whipped-Creme. I get my drink and not a whipped cream and absolutely no carmel taste it was just coffee. I asked the worker there if she could put a whipped cream and kept me because she said I didn't ask when I did it because I had proof on the entrance. all and all not waist their time here the service is terrible and the drinks are worse.