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Bidrage med feedbackA very pleasant moment, coming for the Christmas market, I appreciate this magical place every year. Not having the chance to have good time, we stayed inside where the bartender offered us with simplicity a tasting of 3 wines of our choice. A young polyglot man who directed the explanations of his passion with poetry and professionalism. Then the unique restaurant menu for the occasion. And there again, a welcome for the little care with Morgan who knew his work very well. Shortly, professional he found us a table and we enjoyed ourselves with good dishes and the simplicity of the moment in this magnificent setting. Thank you for this welcome which is probably the best thing with your wine we bought in mass; Cordial
Very nice experience. Nice frame. Personal care. Excellent dinner at the Jardin de Berne. We never had an unforgettable Christmas there. Thank you.
We had booked two nights for the night of 31/12 New Year and the night before. Bad surprise of the evening, where we had a separate room with several worries: bathroom with windows on the garden but shaded blinds, shameful and not work 2 technician interventions, fortunately available. No lighting at night on the outside staircase with a room on the floor: the technician has always spent more than an hour changing 4 bulbs! . The bathroom without heating with a single heated towel! Fortunately, we have a mild winter... Hot water arrives after 10 minutes with a gun in the shower!!!! For a 5-star, it is not acceptable. It wasn't just the room. The first breakfast, no table available and we are invited to wait more than a quarter of an hour in the hall!!! Almost the same situation the next day. For the wake of the 31st to the evening, sit in a corner against the service door: hello and come! Is the cheese more? No champagne at midnight! Good meal, no more, a hard Irish beef and not tasty. The desserts were not very greedy either... Access to the Spa is not very pleasant either, hammam and sauna in the hallway, rest room that looks more like a waiting room for treatment. In short, by taking advantage of a vast and very beautiful estate, we expected to be comfortable facilities and a more festive meal. We loved the place, the frame and the staff, but the proposed service is not up to the price paid. Mr and Mrs. Piette
2 nights stay in the Abricot room with New Year's Eve at Le Jardin de Berne restaurant and duo massage. I like the land for its tranquility. The set is very beautiful even in winter. Staff are friendly and professional. The restaurant deserves its star. Room service is a strong point. The bar is hot. The simple but very clean and comfortable room. The valet service is irreproachable. I loved the welcome with the buffet of the 13 desserts at the library and its fireplace so romantic. The spa is perfect and massages too. I recommend and I'll come back. Thanks to the whole team for his work.
I don’t have the words to share all my emotions for this 5-day stay at Bern Castle. Christine, the reception team, the restaurants were all great, professional, smiling and so kind. We left with our daughter who left with tears in her eyes. Thank you for this unique and incredible experience.. we leave memories full of our head! Nothing better to start this year 2023. MERCI