Qdoba Mexican Grill - Fishers

The guy fixing my meal sneezed half way into his arm to begin with. Then I noticed that they were deep cleaning the stoves behind the guy that was preparing our food. The store should?ve been closed while this was being done for sanitary purposes. Now I?m getting over a sore throat since I ate there too!

I went to order a chicken burrito and 2 kids steak taco meal. Employee tried to give me 1 taco, i had to ask ?doesn?t the kids taco come with 2 tacos?? She said ?oh yea.? She then goes to put my toppings in small cups. I asked if she could pit my toppingson my tacos and she said ?no you will have to do it yourself? She refused to make the tacos how I want it. The guy at the frontacted like he didn?t know that the kids meal came with a side. I asked for chips, he then stuffs his hands inside the bag toopen the bag when normally they would use tong or the scooper to open the bag, this is unsanitary and it is COVID. I get to thedrink machine to get a drink and they are OUT of ice. I go to get sprite and the sprite is flat! I asked the guy in the front ifthey could substitute for a bottle since the ice was out and sprite was flat. He stated that he could ask the manager and shesaid ?NO? but she can refund the drink and charge me for a bottled drink. I just took a hot lemonade to save the headache. Ilater called to complain due to did not want to cause a scene in the restaurant because people were waiting in line. I spokewith Kaitlyn the manager and she was very RUDE, all she had to say about the whole experience was ?thanks for letting me knowand I will re train my staff? I will never return to this location again ! Go to another location !!! Avoid this location at allcost! Rude and terrible customer service!!

Rough day for this unit. Staff member preparing the order seemed annoyed to be at work today. She was not helpful at all. At one point stopped making our order to make Togo order and then forgets where she is at on preparing ours. So she forget the chicken.I was given a total before I could even finished my order. I did go ahead and request the chips I wanted but skipped the drinksand just got water. When we take it back up to get it corrected it seems to be an annoyance by the manager who also seemed likeshe wasn't having the best of days. No apologies, no smile, just clear frustration. Another staff member cooking chicken whilescrolling through Spotify without any gloves. Handling your phone while cooking ready to eat food I'm sure is trained should nothappen. Especially in full view of your patrons. Hope tomorrow is better for you all.

Just came back with my delicious take out order. We went in very close to closing time and despite this, the two employees working in front made our large order to go. They were super polite and took extra care to make sure everything was prepared theway we wanted. I love this location because of the service we received!!!

Employees were RUDE!!!! Refused to make bowl how I wanted and only put in half of the bowl the ingredients. Make sure you go to another location!