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Bidrage med feedbackFood was great, once it eventually arrived. The restaurant was very busy and it was a Saturday evening, but we waited over an hour for our food. Now, I understand that when it’s busy it causes stress for the waiting staff, but during our wait no one came to explain or apologise, no one asked if we’d like another drink. When we (politely) asked what the problem was the waitresses were clearly annoyed, discussing our table and looking over. When they brought us a second drink, I thought we were getting it tipped over our heads! Still, all’s well that ends well, I guess, but I would say some customer service training wouldn’t go amiss.
My friends and I waited for more than an hour for our food at this restaurant. The female staff members were rude, displaying a lack of concern for our experience. As we left, we noticed a white van parked at the back of the building where we had parked. The driver was smoking inside the vehicle while collecting food orders. This lack of regard for health and safety standards is concerning and should be addressed by the appropriate authorities.
The food and service at this restaurant are top-notch. I have visited every year for the past three years, and I am never disappointed.
Cosy place, very friendly and efficient service, great food. Everything was good and we like spicy food so weren't disappointed. We had a delivery service last July and ate in the restaurant this time. Both superb options. We will definitely return next time we are in Kirkcaldy.
Really good food. Big portions and good value for money. We couldn't eat all we ordered so it was given to us as a takeaway. Tasted just as good the next day!