Kfc - Ferriday

Bad customer service. I tried to order last night it was a little after 9pm and they were still open when I pulled up to the drive thru they said their monitors were down come back in 10 minutes. So I said ok I came back 10 minutes later the guy on the speaker tells me that their register is down come back in 30 minutes. By this time I know they were just trying to run the clock down until ten o'clock. So to the management talk to your workers because they are costing you guys money. If I could give 0 stars I would.

Are they okay but I saw a rat in my food and a lady hair the hair with blonde and it was a fly in my

Ol lady at the drive thru window had attitude. Read my order back to me 3 times order was still wrong. One pickle on a chicken asked if I could order more. Was told I couldn’t add anything at drive thru window. My coworker biscuits were uncooked. Chicken was soggy and old. And overall we felt completely unwelcomed and more of a bothersome more than anything. The place wasn’t even busy so it’s not as if they should have been in any urge or rush. 11pm 2/9/24

Service and food were good, would have pleased the Colonel. But, drive thru only? Sometimes you just want to sit down to enjoy your chicken.

Chicken was old . Only had dark meat. No chicken strips. Dining room was closed. Cashier said cook just came off of break so they were out of everything. When I was a manager of kfc, my cook never went on break unless I knew we were well stocked up on everything before going on break. At 230 in the afternoon, they should not have been out of food and they had enough people working to have had the dining room open for travelers to go in to wash hands and have a bathroom break. The best part was is the cashier was friendly