Café Noir - Federal Way

Me and my family always come here every time we want to eat bingsu but last night the service was really bad. I know that doing customer service is not easy but if you work at least you should be polite and nice when you work. I will never come back :

There is nothing one can say bad about a cafe. Anybody who goes to a cafe know what to expect and are really respectful of each other's space. The staff greet you with a smile and are eager to answer any questions you may have. My wife says they served the best white mocha frap and my party was extremely satisfied with what they ordered. I got the fruit shaved ice and mannnnnnnn....what do they say in Hawaii? Broke Da Mouf!!!!

I wanted to try this place but after reading the reviews I had a change of heart, especially after the owner replied to a review in a negative disrespectful way.

Super nice staff. I’ve left my bag at the cafe and it was 22:50. I called the cafe and the staff waited me at the door till 23:15 till I can drive back to take my bag. Very impressive!! Plus the green tea shaved ice here is super good. The ice is soft with rich of green tea taste. I’m highly recommend this place to have coffee and dessert after a dinner nearby.

Place is getting old. Furniture's look like free stuff from Craig's list. Service is usually bad. I will still be drinking coffee there for lack of better place to go. Or Mcdonalds might be as good.