Chipotle Mexican Grill

Need more staff training! Service: Take out Meal type: Dinner Price per person: $10–20 Food: 4 Service: 3 Atmosphere: 3

Service: Take out Meal type: Dinner Price per person: $30–50 Recommended dishes: Burrito Bowl, Chips, Three Tacos

I only wanted to purchase ten tortillas, but they made me wait in the back of the line behind customers who were customizing their orders. This seemed unnecessary and a waste of time. It was disappointing customer service with a lack of common sense. It was a typical experience.

I used to love this place, but I was a bit disappointed this time. The rice was not up to par.

I showed up around 5:30pm and the line was almost out the door. The staff was very timely with getting through the long line of people and making sure to let every person know what ingredients they were out of (in this case, it was white rice and guacamole). The staff was hard working and all told it took about 15 minutes to get through. I fully appreciate the professionalism and kindness of the staff even though they were slammed!