Longhorn Steakhouse Fairview Heights

If I could only say one word it would be, delicious. We were celebrating my sister's birthday and she had the sirloin with shrimp, fries and seasoned rice. My mom had the ribeye, mac&cheese, and baked potato. I had the sirloin with a baked potato and a sweet potato. My steak wasn't thick but it sliced like butter. Very tender, and the sweet potato, the smell alone was delicious. I even had my sister try it and she thought it was as delicious as I did. My mom said her mac&cheese was very good too. Both of their steaks were good too. Even though we were full we had dessert. My sister had the triple chocolate cheesecake. She said it was very rich. My mom and I had the strawberry shortcake. It was fantastic. The smell was probably one of my favorite things I have ever smelled. I'm not sure which was my favorite, the cake or the sweet potato, even over the steak. We each were able to take leftovers home. I told my family we will have to come back.

Trash. Don't eat much steak because of price and health issues, so when I do eat it I really look forward to it. I had a sirloin and it was tasteless. No marination, no salt, nothing on it. My salad was over drenched in dressing which made it unappealing. The Wait was ridiculous. Call ahead seating said about 45 minutes but that turned into 1.5 hours. Food was good but the steak was chewy on both the flatiron and the sirloin. I may try again but not when there is a wait!! Texas Roadhouse was actually better. Maybe it was a bad night but I won’t recommend it as highly as I would have,w I left totally disappointed.

The wait for service was excessive. After being seated, we waited an additional 12 minutes just to receive water, menus, and the complimentary bread. In the past decade, we have never experienced such slow and disorganized service. Our table was located next to the bar, where it seemed like there was no server assigned to attend to any of the booths. We even had to walk up to the bar ourselves to inquire about how to place our order, as we had not been approached by a server. To make matters worse, one of our orders was incorrect – a lobster tail was missing. Another member of our party received a salad with ranch dressing instead of the requested raspberry vinaigrette. The steaks we ordered were served with greasy drips on the side of the plates, alongside potatoes that seemed to have been sitting out for too long – hard on the outside and partially cold in the middle. This was not the level of quality we were expecting from a LongHorn Steakhouse.

Face masks are not mandatory. We visited this restaurant on Memorial Day, a Monday, around 2 pm and it wasn't very crowded. Our server was excellent and the food was delicious. We were seated promptly and didn't have to wait long for our meals. I would definitely recommend this restaurant if you are in the area.

Great service and friendly atmosphere. Bone in ribeye was good but not great, too chewy even as medium rare, good flavor otherwise.