Buca Di Beppo Exton

Terrible experience. He waited for 40 minutes for our drinks and asked the manager to quit our meals after waiting for 2 hours for food. Husband had to go to the bar and bring our drinks to the table. Zero accountability from the server, he was completely vulnerable. Avoid this place McDonalds would be a better option.

Bad service. Eating is okay. Did not get what we ordered, and then we did not get the credit for missing items until we protested, although they said they were credited to us. Others are left because no server has moved to their table after 20 minutes.

I was very surprised by the food last night. It arrived to the table cool, compared to what I’m used to expecting there. The server was very gracious and accommodating, and it appeared that they were short staffed.

My husband and I used to LOVE Buca di Beppo! There were locations in Plymouth Meeting and center city that we’d frequent and the food was fantastic. The chicken parm rivaled (non chain) Italian restaurants in the city and their sauce, salad, garlic bread, etc were great too. Fast forward several years and we finally made it to the lone Exton location that still exists in the area as the others closed many years ago. We were excited to enjoy a meal again there but it was pretty bad. The sauce was like salsa with no liquid to it, bread was forgettable and chicken parm was a pale, flavorless shadow of its former self. What happened? I can see why the restaurant was only 5-10% full on a weekend night. We won’t be returning.

I have to tell you this night was amazing. I let them know I finished cancer treatment today. They made a sign. The manager Samantha from Reading was so nice. Our server, Blake, was so kind and sweet. They did a great job. Went out of their way to make me feel special and give me the Pope Room and the colossal brownie sundae and they sang to me. I felt like a Queen. The food was amazing!