Taco Bell - Ewa Villages

The customer service wasn’t great and one of the workers ended up rolling her eyes at me and as I was observing around the store they didn’t really pay attention to who was at the front trying to get the customer support and they gave me and my bf the wrong drinks. We order the new freezes and they gave us the strawberry one instead and they never got to us when I was trying to replace the order.

The food delicious the service is good friendly worker's...

If I could leave no stars I would. I placed a mobile order for lobby pick up when I get to the store the lobby is closed, I can see my order sitting on the counter. A worker walks up to registers playing on their phone while I'm trying to call the store. No answer after 5 calls tap on the door to get their attention and another worker points there finger to go around and I point back at the order and they continue to motion right go around and wait in their drive thru for over 20 minutes. When I reach the speaker they don't see my order pop up and I have to remind them my order is sitting on the counter. I've lived in multiple states in multiple cities and have to been to a lot of Taco Bell's this is the worst so far.

Went through the drive thru tonight around 10:33 and the young man working the window informed us the credit card machine wasn’t working. He said he would have to ring us up at the front register. We drove off after our food was handed to us and the young man ran out, chased us through the parking lot (we were already in front of Cheesecake Factory) to make sure we got our card back. Much mahalo to the young man for going above and beyond saving us a trip back ??

This location is very rude. The shift leader named Nadia is very rude and has no people skills. Doesn’t smile and seems like she hates her job. Was the only person in line and stood there for 5 minutes while all the other workers saw me and didn’t greet me, say hi or “I’ll be right with you”. This location sucks. Needs lots of improvement