KFC - Etobicoke

The employees were not at all welcoming, they were arrogant and they even deny the customers to use the washroom saying that as per company policy, the washroom is only for employees and since they lost couple keys, they're not allowing any of the customers to use their washroom.

I ordered a bucket of chicken with three sides and a Diet Pepsi bottle. All of these items were given to me in two paper bags, which were unable to hold the weight of the bucket chicken and fries. I suggest that this restaurant does not use paper bags for large orders, or at least test their durability before using them. I called the KFC branch to let them know about this issue. Therefore, I do not recommend this KFC for take-out orders. Additionally, I ordered a Diet Pepsi but received a regular Pepsi instead. The quality of the food was average. I have had much better KFC chicken in the US and India. This was my first time trying KFC in Canada, and it was a disappointment. It's unfortunate!

Akhil is a fantastic individual who works hard. He deserves a raise!

When KFC’s food costs the way it does and the salad containers are not filled to the top, I feel taken advantage of by the restaurant. And unfortunately when one restaurant decides to take advantage of me, I will no longer shop at the entire chain. Fool me once, shame on you. Fool me twice….

Title: Disappointing ExperienceI recently ordered chicken from KFC via their app for pick-up, and unfortunately, my experience left much to be desired. When I arrived at the restaurant, my order wasn't ready, and the staff seemed unaware that an order had been placed through the app. This was a bit inconvenient but didn't bother me too much.However, the real disappointment came when I got home and tasted the chicken. It was far from fresh; the quality was lacking, and it didn't live up to the KFC standard I've come to expect. It was disheartening to receive a subpar product after patiently waiting.I hope this feedback helps KFC improve their app ordering process…