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Bidrage med feedbackThe meal was truly fantastic and the sunny weather made our day even better. The staff were extremely helpful and the atmosphere was wonderful. We will definitely be returning.
I have made reservations to play at this golf course twice, and on both occasions, they have made mistakes with the bookings. One member of our group requires a buggy due to a back issue, which was noted during both bookings. However, upon arriving after a long drive, we were informed that there were no buggies available, or only one at most, despite booking a week in advance. There was no apology or compensation offered for the inconvenience. The quality of the course itself is mediocre at best.
The customer service at Nazeing Golf Course, especially from Robert, was extremely unhelpful! I was told that they were too busy to accept my Groupon voucher, even though they had availability for multiple tee times that week. They insisted that I would have to pay £27 each, which I found to be ridiculous. Robert was rude and unhelpful, and as a result, I do not recommend Nazeing Golf Course. There was nothing on my voucher that indicated I could not use it for discounted golfing.
I live in Nazeing, and decided to take a walk through the golf course, (Since no one is playing golf at the moment) it has several public footpaths that run through it. I get the impression they do not like you using the public footpaths?. Went with my young children and on our walk noticed a few very old looking golf balls, actually embedded in the soft ground on the public footpath (Most of the footpath is grass) black in colour. So to make it fun decided to see how many we could find in the watery ditches and hedges along the public footpath, around 30 mins later i heard a car come along and just park up, old man watching us. Carried on and around another 30, 40 minutes later, the old man and car came racing round and the old man shouted out his window, that we needed to stay on the public footpath and that when we stepped off it, as in reaching into a hedge, right next to it, we were trespassing and also we were stealing any old golf balls we picked up. If i new who the old fellow was, i would be quite happy to give him all the blacken golf balls we find, if they mean so much to him. None have value and you could not play golf with them. With the age of them, you can tell they have never bothered to pick any up from the ditches etc. Even though he scared my children, by his manner i will go out of my way to use the public footpaths through the golf course and if we see any golf balls i will let my children pick them up. I got the impression he was angry since he was watching us for over an hour and could not actually see us doing anything wrong, but had to say something for the effort of him staking us for over an hour. I would say if he is bored, why dose he not pick up all the litter we see around the club house?
We were there yesterday, 25th August 2019, the service and staff were excellent and could not do enough to be helpful. We sat by the french doors and the views over the golf course were spectacular.