Robin Hood - Enfield

A large group of us visited last weekend for a birthday and had a wonderful evening. We pre ordered a buffet and the team were very good communicating about a couple of allergies in our group. The private side room was perfect and we were able to decorate it and bring our own music. 10/10 we will be back for our next event.

For many years with frequented Enfield area found the Robin Hood to be in good comfortable surroundings good food and service. now, run down on entering dog smell, this time I visited after five years it is gone so down the food was terrible. The service was worse. We were the only people in restaurant apart from two others, with five members of staff, that must be doing anything, but cleaning the table and drink stains on it, as did the cutlery. Bad lunch bad service I can’t even describe what a salad was experience will not be returning.

I have been coming to this restaurant for more than 30 years, back when there was a separate dining room to the right of the bar and the servers wore white shirts and black bow ties. Unfortunately, my recent visit was disappointing as the vegetables were overcooked and seemed to have been sitting under a heat lamp. The service was fine, but it seems that the kitchen is struggling to find and retain staff. The real issue lies with the brewery, as the menu is too large for the kitchen to keep up with and serve high-quality dishes. I suggest reducing the menu to ensure that dishes are cooked fresh and to a high standard, which would also benefit in cost savings, less waste, and happier customers.

Having attended a nice family event earlier in the year, I booked the Robin Hood for a special birthday celebration, 6 months in advance. Various emails were sent and phone calls had, regarding our requirements and plans for the day. When we arrived early as agreed, nothing had been set up, this was still the case 20 minutes before people were due to arrive. The person in charge was not helpful and was quite rude to me, on a number of occasions. There was not enough tables and chairs for 40 people, so we had to get some from the other areas when guests were there. We had to request the food and drinks table to be set up more than once and eventually had to clear the tables ourselves so that the desserts which had been taken out of the fridge too soon could be served. The only reason I have given a Poor and not Terrible is that the savoury food was actually very good and everyone enjoyed it. One or two staff were nice towards the end and tried to be helpful but it was a bit late by then. Based on my experience I would not recommend this pub for an event and hope that they take my comments onboard and address the issues for future clients.

Took my folks to Robin Hood last night on a local recomendation. 85 year old mums birthday. I can't thank enough the 2 members of staff who looked after us and the manager (Jess i think)for their kind attention to all our needs. The food was delicious , the service without fault, cheery and jolly. Thank you.