Subway - Elmhurst

Came at lunchtime and the staff was really nice and helpful. I asked for a foot-long turkey and cookies. The lady noticed that I had my daughter with me, so she gave my daughter a chip and a cookie on the house. Great impression! Will be back when I'm in the mood for Subway

Placed an order online for pick up, get to the store and not only was my order NOT ready, but they denied having received my order in their system, even though I had already been charged for it. Guy on the counter calls someone on the phone and they go back and forth for a while. After that he puts me on the phone with someone who I believe is the manager (never introduced himself), and tells me the same thing, that my order was never received and that I should contact Subway. Seriously?! Didn't even bother to ask for my confirmation number, and instead of him offering to check on their system, he suggested I call the company for THEIR screwup. I walked out of there with no food and a charge on my credit card. Will be calling Subway later for a refund. TERRIBLE customer service, if I could give them 0 stars I would.

It was a small place with no electricity nor soda. When I first walked in I thought it was abandoned but I soon found out it was open. There are no lights at all and thought something bad was gonna happen. He took my order but there appeared to be no heat nor oven to heat my sandwich. When the sandwich was done I got 2 medium cups of soda and it appears that there is no soda so they just said to get the bottled version. I recommend that they get electricity and heat so they can attract more customers

Came around Lunch time and the staff were really nice and helpful. I asked for a footlong turkey and cookies. The lady noticed I had my daughter with me so she gave my daughter a bag of chips and a cookie on the house. Great impression! Will be back whenever I'm in the mood for Subway

Be cautious, extremely dishonest store. Today they said cash only, so I gave them $10 for the $3.80 6-inch sandwich. Then they gave me the change of only $5.20 even though I already saw on the screen it clearly showed the change should be $6.20. Finally after I showed them the calculator, I got my $1 back. I saw the pos?s screen show nothing wrong so the cash only might be a trick to force you to use cash and get less change. Besides, normal subway gives you 6+6+4 slices of meat in foot-long BMT, but every single time this store?s worker tried to block your view and gave you less meat.