Greggs - Elmbridge

Greggs at Cobham Services on the M25 delivers on what it promises. The menu is familiar and consistent, so you can expect exactly what you're looking for. Overall, there is nothing exceptional or negative to mention about this establishment.

I have been stopping at these services 2/3 times a week, in the mornings, over the last 10 months, due to my job. I have noticed a decline in the service at Greggs, the staff have changed and the service is slow, always long queues, it takes 15 to 20 mins to get a bit of food and coffee. Without doubt the number of staff serving (2) is not enough. Earlier this week whilst in the queue I said to a staff member can you not serve someone rather than just stand their waiting for food to heat, the reply was I can go elsewhere, if I had been swearing or rude fair enough. I won't be visiting again.

Politely asked to heat up pizza slice and heard: No, you can 't . How rude you can be behind the till? Second and last visit. Had some delicious food at Leon 's at Cobham. There must be a reason why it 's always less busy at Greggs. Find a good staff first.

I have noticed a decline in the service at this restaurant recently. The staff seem to have difficulty getting orders right, even after repeating them multiple times. While some members of the staff are polite, others have a less than friendly demeanor. I have been a regular customer here for years and have always been greeted by polite and friendly staff. It's disappointing to see the decline in service quality with some of the newer staff members. Manners don't cost anything, and it would be beneficial for them to remember that.

The restaurant offers a great variety of sandwiches and their pastries, especially the beef stake, were delicious. The prices were fair. It was no surprise to see a line due to social distancing measures. It was also nice to see that they had a well-stocked alcohol station. The staff were friendly as well.