Bj's Brewhouse Elk Grove

My in-laws were in town from Texas and was hungry after flying all day. I typically get okay food here and wanted somewhere close to home since it was 7 and we have a toddler. This was the first time they actually found my name and checked us in on opentable. We were however told that we would need to wait because we had five people ahead of us. Again, what is the purpose of making a reservation if you have to wait 20-60 minutes. This has happened in the past. Our waitress Carol was SUPER SUPER AMAZING. This was no fault to her. This was the kitchen. We were patient and even my toddler who isn’t even two yet was well behaved. Received our appetizer it looked like a pile of BLAH. We had the Ahi Poke, it literally looked like something pre-made and yanked out the fridge. Waited awhile, an hour went by after getting our appetizer. Three of us received our dishes. Mine and my mother in laws was cold...all of it. How is that when our plates were hot? My husbands burger was hot, his fries super cold. Father in laws sandwich he did the roast beef dip, fries hot sandwich looked like it had been sitting for awhile and was really dry. Daughters Mac n cheese which why would you make a kids dish last...was actually hot and okay. Carol was even kind enough to bring her some fruit and a knot. She asked if we would like something else, we at first wanted to know the eta...said it would take another 20-30 minutes. So she asked if we would like a soup or salad. We both got soups, one got clam chowder, I got broccoli and cheese. Hers was okay, mine looked soooo gross!!! I’ve never seen brown broccoli cheese...over cooked perhaps? Those we had to wait for awhile as well. We picked those because by the time all this was going on, we were ready to just go. She was kind and brought us some bazookies, those were good but we really just wanted to go but she insisted. Like I said, our waitress was amazing! The cook staff needs or needed a lot of help!

The clam chowder was cold. My dates prime rib was way overcooked. The calamari was overcooked as were the roasted vegetables. The fries and double pork chop were good. Very loud and noisy. We were seated right in front which I would've preferred being seated somewhere else. Not a good experience.

I really enjoy coming here and using the app to gain points. I just wish they would teach their staff to confirm reservations after being checked in. Otherwise, staff is always happy and friendly and always enjoy coming here to dine. Lunch is quieter than dinner. If you’re flying solo grab a seat at the bar and enjoy their local beer selection.

Had a reservation at 1:00 PM. I was seated promptly. My server, sorry I didn't get her name. She was awesome and very attentive.

The food was good to be expected but I think they need more waiting staff. Our waiter was bouncing around to a lot of other tables. I felt bad for them having to juggle so many at a time.