Casey's - Elida

When you call an order in well before time of pick and are told that's not a problem. Stand for 5 minutes with no service and told it will be another 6-10 minutes. Do better.

So I really like Casey's. I really like their pizza. However, I think it's ridiculous that I have to stand there for 20-30 minutes for someone to hand me the order that I can see is just sitting there, waiting for someone to hand it to me. Not once in that time did the person even poke their head out to see if someone was standing their waiting for their order. They are lucky I was patient enough to not just walk into the kitchen and grab my order myself. While this was a more agregious example,,it is the norm for it to take around 10-15 minutes for them to even notice im standing there. Extremely frustrating.

Nobody answers the phones to take order at the shawnee rd location

9 times out of 10, the pumps can't provide a receipt. Pump #10 was out of order without a notice on the handles. The line inside is always slow, and today there was no one at the counter so I didn't get a receipt at all. I missed out on my Upside rebate thanks to that experience. I have a special needs child; it's a great hardship to go inside for a receipt.Great selection in the store and competitive prices, but I will stick with Meijer and Speedway from now on.

It’s a nice gas station, and the store is clean, but I’m frustrated that they have the tap option on their gas pumps, yet have a sign next to it that says it’s not available yet. I didn’t have my card with me today, but figured it would be ok to wait to get gas at Casey’s, as they’re new. I figured since they’re a newer store, that they’d have the tap option available.I was a little annoyed that I had to go inside to pay, but it was fine, whatever. The tap option worked inside, thank goodness. However, when I asked about the tap option being outside on the pumps, as notated, they said not only did it not work, but that they would never have that option on the pumps. This makes NO sense. Why even show the option at all?? And for them to be so nonchalant about it, that they never intend on offering that, was ridiculous.To not offer that option, with so many people using it everywhere else, is frustrating. They need to get rid of it from the pumps so that the assumption isn’t even there. This is my first and last time I’ll be buying gas there.