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Tilbagemelding
Bidrage med feedbackI had the pleasure of visiting this establishment to catch a rugby game on Saturday, and it did not disappoint. The staff were friendly, efficient, and made sure that everyone had a clear view of the game. They kept the drinks flowing, ensuring that no one missed a moment of the action, despite how busy it was!
We had a very special army reunion in the tap last night, we haven't seen each other in over 30 years. We were having a great time and spent a lot of money there until the bar staff decided not to serve us anymore, they said we have been there since 3pm, that is correct but why is that a reason not to serve us anymore, we were all well behaved and not 1 person in my party was drunk and out of order, we were simply having a good time. Some of these guys travelled 400 miles for this reunion. I am embarrassed that our reunion turned sour because we have been in your pub since 3pm. So your staff decided not to serve us anymore. No doubt some others in my party will also leave a review.
After a fantastic afternoon and evening spent with friends at the Hanover Tap Edinburgh our group of 14 were eventually left with just 4 of us. We tried to buy another drink to say goodbye to each other but the young lady behind the bar refused to serve us. I asked her why and she said that we were all drunk. I asked if one of us had misbehaved or acted out of order she said no but that as we had been there several hours we must be drunk and she would not serve us. We are all in our late 50’s our conduct at the pub was exemplary but she still wouldn’t serve us. As a group we had spent in excess of £1000 on food and drinks but she was having none of it. Shame to end a fantastic day that way. The young manager should rethink how she treats good customers. We as a group will not be returning to the Hanover Tap Edinburgh
Fries without salt tacos extremely overpriced and if this is not reason enough for you to search for another restaurant, know that we’ve never seen a waitress this bored and impolite (unmotivated to work).
Very pleasant staff and good beers! Missus was very happy with the half price cocktails deal. Will be back.