Bryson's Bakery, Kirkby Stephen Shop

The pasties and pies were delicious and served warm. However, I was disappointed when I saw the guy making my sandwich without wearing gloves after handling money. It was off-putting. Additionally, the same male server was very rude with an aggressive tone and was heard muttering to his colleagues. It was a shame because the female servers seemed friendly.

Stop off for Sausage Barm earlier today. Wow, amazing. Not the cheapest but worth every penny. I strongly recommend you give it a try when next passing through.

Called in on 27th for a quick bite a hot drink, consisting of a hot steak bake, a latte a hot chocolate, really fancied extras so ordered cream marshmallows then realised there was a £1 charge for it, most cafes don’t charge that much, it was nice, very rich but I’d think twice about purchasing again, our last visit was Nov 19 when I was charged an extra 50p for a seeded bun, won’t be rushing back!

Food generally good here, but service can often be abrupt. But today …well! Our hot pies were hot on the lid and stone cold inside. I returned and asked politely if they could be microwaved, only to be given a lecture on why they are always cold at the bottom due to them being in tin foil. I persevered , they were re heated and came out just the right temperature to be described as a hot pie. But… whilst I was in the shop, one of the assistants pulled her mask down, sneezed

We called by this bakery on our way to a holiday cottage in the Yorkshire Dales and were so pleased with the bread and cakes that we called on our way back. The lady who served us was very polite and friendly but this time we were served by a gentleman who did not make us feel at all welcome and was really quite rude. I wanted to pay in cash but he asked for card which was fine but made some clever comment about a twenty pound note on a Saturday morning that was quite upsetting and so unnecessary. So much for customer service.