Kfc - East Windsor Township

The food is ok but this place is horrible on delivery management. I have order UberEats a few times and every time it involves lots of frustration on my side and on the drivers side. THEY ARE HURTING ALL THOSE DRIVERS. They have some system to automatically accept UberEats orders (and cancel all if they’re closed, even if the order is scheduled for a later time. And they won’t pack your food until the delivery driver has arrived. And the worst case, they won’t check what the order is until the driver is there. This system is horrible on the delivery drivers. They will wait for the driver to drive all the way, then tell the driver they don’t have your food. Sometimes they’re closing but they won’t cancel the order, then one driver will go all the way to the shop to found it’s closed, if the driver then reject the order, a second driver will be assigned and drive over to find it closed, etc etc until two or three hours later the order is cancelled automatically. They keep doing this. At first I didn’t know about this and actually waited three hours until 1am to have my order canceled. Eventually I realized it’s just their pattern, but I have so many drivers calling me to tell me what went wrong with the restaurant and wasted their time and money. Seriously, if you’re closing in 30 mins, then don’t accept or cancel the order. If you don’t have the food, then cancel the order. Such a simple act that saves everyone trouble. I think they’re just avoiding the trouble (or penalty of canceling an delivery order and they’d rather the system to cancel it automatically because none of the drivers can actually pick up the food from them.

Never have I gone there and got everything I've ordered. Ever. Might have to go to Trenton KFC instead from now on. I understand people make mistakes but this is pretty consistent.

I did not get wings I ordered. Asked for 2 of each sauce for 12 tenders and only got 6 classic ranch. Tried calling and they won’t pick up phone. No receipt supplied. Going to dispute charge.

I love this place because I love the chicken at this restaurant. I wouldn't change it for anyone, it's unique among many for me. i love it

Wanted a chicken sandwich from the drive-through, got a chicken sandwich from the drive-through. No fuss, no muss. Sandwich was pretty good though kind of cold by the time I got to my destination, about 15 minutes.