Flames - East Riding of Yorkshire

Used this place for a few years. Past year its gone down hill. All our food was stone cold when arrived. Had chip spice on chips when said no as allergic. Was told next takeaway would be free. Anyways ordered in shop and not honoured what was said and that was the manger. Spent over 40 quid Food: 1 Service: 1 Atmosphere: 1

Made 40 pizzas in record time at good prices and delivered to hungry guests on time. Incredible service, all guests said pizzas were v good quality, stacked with toppings. Spot on. Food: 5 Service: 5 Atmosphere: 5

Second visit unfortunately nowhere near as good as the first. Pizza dough still moist. Only half a kebab for large kebab price.....but then they're not on their own for this. Don't want to rate too low cos last time was great, pizza could have been a one off. But would look somewhere else first in the future. Service: Take out Meal type: Dinner

Order off food hub for collection got there they asked for more money on top what I just paid on food hub got back with the food they was items missing the food wasn't the way we ask for it forgot mayo in a wrap top it off didn't even taste good ask for a refund for the items we didn't receive and still no refund Service: Take out Meal type: Dinner Price per person: £10–20

Ordered through food hub for collection got there and they asked for more money on top of what I paid on food hub then when we got back with the food they was items missing the food wasn't the way we asked for it forgot all sauces in a wrap so it was dryer than the Sahara desert, no chip spice even though I specifically asked for chip spice so chips were soggy and flavourless and to top it off didn't even taste good ask for a refund for the items we didn't receive and still no refund. Manager called and didn’t even apologies spent almost £40 and what a waste of money will not return prices way too high for low quality food