Botts Coffee Shop - East Lindsey

We went specifically to this venue for breakfast. We ordered different breakfasts and made some changes to one of them with the helpful counter staff. The tea in the tea pot was cold and we took it back for a replacement hot tea pot. The breakfast was brought to us by a member of staff who did not smile or speak. Having ordered extra well done bacon we were surprised to note that it certainly hadn't been even well done. The plates were cold and so was half of the breakfast, the rest of it cooling rapidly. The toast and prepacked butter were placed on the top of the breakfast and we had to use our fingers to try and get them off the top, even though there was nowhere to put them (have they never heard of side plates)? All in all, very poor. Customer care is clearly not a priority.

Good choice of food, tasty cakes. Good choice of food. COVID measures in place and observed by all. Bonus that you can go around the garden centre after eating

We have visited this coffee shop and restaurant many times, and can thoroughly recommend the food particularly the scones (usually a good variety thereof) and sumptuous cakes. Friendly service although can be a very slow at busy times, as often only one person on the counter. Lovely and light, airy feel and a designated space for customers with dogs (presumably when dogs accompany the customers).

Wyvale (the current owners) sent discount vouchers including one for afternoon tea. We asked for that at at half past one, but were told we don 't serve it till 2 . Fine, we looked round the garden centre and came back at 2. Chose a table, noticed the specials sign on the table advertising afternoon tea a promising sign. Went to order, and told no again by different staff. Insisted on being served and they begrudgingly threw one together. How was it? Well, it came on a very wobbly cake stand which was in danger of dumping it all over the table. It all would have gone back had it not been for the discount and the hassle of getting served in the first place. The scone was excellent, the sandwiches satisfactory (though not the fillings or variety of the menu picture), but the cakes were nasty, over sweetened fancies that Mr Kipling would reject on quality. Had we paid full price I would have wanted a refund. And to think I used to recommend this place. No more.

My daughter's cheese sandwich was made with grated cheese so fell apart. My Lincolnshire sausage red onion marmalade baguette had a tasty filling but the bread was just not at all crusty.