The Six Templars - East Hertfordshire

69 years old, pub goer, worst service I’ve experienced in many years. Two people at the bar (myself and one other several bar staff around) other guy served, new customer walks up and is served next, complain told your next. Gave order totally messed up (3 drinks) told had to pay extra, manager involved, manager couldn’t work the tills, total shambles. Now a large queue at the bar. Need to train staff and management. Poor, poor experience.

What’s going on ? Got my usual gourmet steak , it appears they now absolutely smoother your steak in what they call seasoning , no it a bucket of salt , so much it burns your mouth , sent back , they bought another steak same salty rubbish , only conclusion is they doing this to make you buy more drinks , if weatherspoons don’t get rid of this new idea of there’s I won’t be back

Busy on a Saturday lunchtime withe few free seats Good beer. Barely warm food on freezing cold plates.

Found a piece of plastic from a food container in my burger, cheese was cold and hard, and the burgers were gristly. Grumpy waitress pretty much threw the food at us. Staff appear not to care at all about service. The spoons used to be cheap and cheerful now it's overpriced and miserable.

Went to use the public toilet that Wetherspoons agreed to service as part of it's conditions to open the pub in the first place yesterday. All doors locked as usual. I've tried to use this facility at least 6 times in 2023 every time it has been locked I've had to use the pub's loos upstairs. If there is a problem inside, there should be a note on the door to say what it is when it will be fixed. I'm guessing you store your outdoor tables chairs in there what a great advert for the county town of Hertford that the nearest public loos that are open are by the leisure centre in Hartham. Would have given no stars if given the option!