Cream's - Ealing

Had an issue with my delivery driver delivering the wrong order. I rang the store and spoke with a staff member called Jalal who was very helpful and polite when assisting me. Happy with my service today.

Staff is very rude, the guy who brought our food without a word and with a screw face dashed the food on the table and walked off, he brought two separate orders and has done the same thing with both. The portion looked very questionable and looked nothing like the picture or what it comes like in other creams. The staff that brought our food made our visit very disappointing and i will definitely not be coming back !!

OMG I have not had a good Cream for a long time this Creams is better then Hounslow by far the ice cream is is amazing and outstanding as you can see in the pictures it was full of flavours and the Waffle omg it was to die for mmmm please people come and get your desserts from her its like having Christmas it's like wow if you go and eat anywhere that's fine but just come here for your dessert it's by the far best in town and the milkshake I have no word's for them at all

Very very rude manager I can’t believe the level of service from this place Cold food Bad service Long wait No helpful people Just terrible

I went the other day with my family and to say that the manager was rude is understatement! He was unprofessional, extremely rude and just couldn’t understand why someone with no level of customer service is a manager there! He wouldn’t listen to what I wanted to order and rushed my order?m, the food came late and when you try to speak to him to explain he just doesn’t understand and doesn’t care, I really wouldn’t be coming back here again. His name was Leo and creams should value their customers but with someone like that they would lose a lot of customers Thanks but no thanks creams ealing!